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The Book

Confidently help your clients grow.

The book for growth hackers who want happy & growing clients.

Enough articles on growing a business. Consulting demands a whole other set of principles. Based on 10+ years working with the fastest-growing scale-ups and the biggest Fortune 500 corporates.

Available on Amazon — eBook $9.99 / paperback $24.99

Growing Happy Clients book cover by Ward van Gasteren and Daphne Tideman

About the book

A practical playbook for the consulting side of growth hacking.

We’ll share our processes and the behind-the-scenes of how we’ve helped the fastest-growing scale-ups and the biggest Fortune 500 corporates. Afterwards, you’ll feel confident in helping your clients grow to the next level through a steady and pleasant process.

It’s the book we wish existed when we started consulting: a no-fluff guide to navigating stakeholders, scoping projects, presenting bad results, and building lasting growth — without stress.

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In this book, you’ll learn:

  • How to deal with client challenges, from stakeholders to presenting bad results
  • Our Five Core Principles of an Exceptional Growth Hacking Consultant
  • Our 12-Step Process to grow your clients, from Pre-Contact to Post-Mortem
  • Confidence in setting goals, meetings, deliverables and much more

Inside the book

Real frameworks, real templates, real client examples.

A page spread from Growing Happy Clients showing chapter content

The 12-Step Process

From Pre-Contact to Post-Mortem.

The full client engagement, broken into 12 clear steps so you always know what to do next.

01Pre-Contact

Set the right expectations

02Pre-Contact

Qualify the right clients

03Onboarding

Run a kick-off that aligns

04Onboarding

Define a North Star together

05Discovery

Audit the funnel objectively

06Discovery

Find the real growth blockers

07Execution

Prioritise high-impact bets

08Execution

Run experiments at velocity

09Reporting

Present results that land

10Reporting

Handle bad results with grace

11Wrap-up

Hand-off without dependencies

12Post-Mortem

Turn lessons into IP

Each step is broken down with templates, scripts, and real client examples inside the book.

About the authors

10+ years of consulting experience, in one book.

Ward van Gasteren

Ward van Gasteren

Co-author

Freelance Growth Hacking Consultant and Speaker. Ward was one of the first certified growth hackers in Europe and has consulted 150+ companies on his own.

LinkedIn →
Daphne Tideman

Daphne Tideman

Co-author

Head of Growth at Heights and former Head of Growth Consultancy at RockBoost. Daphne joined RockBoost as employee #1 and grew the agency to 25 employees.

LinkedIn →

Why did we write this book?

We wrote this book to help growth hackers gain confidence — in themselves, in their process and approach, and in their skills when facing clients and colleagues. By sharing our combined 10+ years of experience working with the fastest-growing scale-ups and the biggest Fortune 500 corporates, we hope to save you from the mistakes we made along the way.

Start growing happy clients.

Available on Amazon as ebook ($9.99) or paperback ($24.99).

Buy on Amazon →

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